Digital Onboarding Raises $58M to Help Banks Improve Customer Engagement

Digital Onboarding announced a $58M growth capital investment from Volition Capital on January 18, 2024. The company offers a SaaS platform designed to help banks and credit unions enhance digital customer engagement and streamline their onboarding processes. By enabling financial institutions to deliver personalized, automated post-account-opening experiences, Digital Onboarding addresses a critical gap in the banking customer journey.

The investment is significant in the context of a broader fintech funding downturn, underscoring strong investor confidence in bank-enabling infrastructure. The platform helps banks deepen customer relationships and increase product adoption without requiring extensive in-house technology development. This positions Digital Onboarding as part of the broader ecosystem of technology providers that power modern banking experiences.