BSF Launches Next-Gen Banking Platform with Backbase and Hexaware
On May 14, 2025, BSF (Banque Saudi Fransi) officially launched its next-generation banking platform developed in partnership with Backbase, a global engagement banking platform provider, with middleware integration delivered by Hexaware Technologies. The platform delivers an AI-powered omnichannel experience for retail customers across mobile and web, featuring seamless fund transfers, Apple Pay integration, digital onboarding, and advanced security measures such as biometric authentication and a panic mode. Backbase's platform unifies servicing and sales journeys, enabling BSF to modernize across retail, SME, and wealth management segments.
Hexaware's middleware layer connects BSF's legacy core banking infrastructure with the modern digital channels, ensuring seamless data flow and system interoperability. This architecture supports a banking-as-a-platform model using open APIs and microservices, allowing the bank to deliver composable, customizable services without requiring a full core system replacement. The launch is part of BSF's broader digital transformation strategy aligned with Saudi Arabia's Vision 2030 financial modernization goals.
No financial terms of the partnership were disclosed.
- Demonstrates growing demand for banking-as-a-platform models in MENA, where legacy core modernization via middleware enables rapid digital channel deployment without full re-platforming.
- Strengthens Backbase's footprint in the Gulf region and validates the composable banking approach for large traditional banks pursuing Vision 2030 digital goals.